Privacy notice

Our approach to personal information

This notice explains how Index Syncpoint collects and handles personal information when you visit this website, send an enquiry or engage our reporting services.

Information we collect

We may collect your name, work contact details, company, enquiry content and correspondence. For agreed services, we also process contract, billing and authorised project contact information. Basic technical data may be collected when optional analytics are accepted.

How and why we use it

We use information to respond to enquiries, prepare proposals, deliver agreed services, maintain records, secure the site and meet legal obligations. We do not sell personal information.

App analytics data

Client telemetry is handled only under an agreed scope and access arrangement. Clients remain responsible for ensuring they may provide it. We request minimised or aggregated exports and do not require direct identifiers unless necessary and documented.

Sharing, storage and retention

Information may be shared with vetted providers supporting hosting, communication and administration, subject to safeguards. We retain enquiry and project records only as long as reasonably needed or legally required.

Your choices

You may request access, correction or deletion, or object to certain processing, subject to applicable Malaysian law. Contact us at the address or telephone number below.

Contact details

Index Syncpoint, Sime UEP Industrial Park, UEP, 47600 Subang Jaya, Selangor, Malaysia · +60 3-8024 7634