Website and service terms

Using this website

By using this website, you agree to use it lawfully and not interfere with its security or availability. Website information is general and does not constitute technical, legal or financial advice.

Services and proposals

Descriptions and prices are indicative. Services begin only after both parties agree in writing on scope, deliverables, timing, fees, access and responsibilities. An agreed proposal takes precedence over these website terms.

Client responsibilities

Clients must provide accurate information, authorised access and timely feedback. Clients are responsible for the legality and quality of supplied data and for decisions made using reports.

Intellectual property and confidentiality

Index Syncpoint owns this website and its original materials. Project deliverable ownership and permitted use are set out in the applicable agreement. Each party must protect confidential information.

Limitations

Analytics can be affected by sampling, instrumentation and third-party systems. Reports reflect available evidence at the time. To the extent permitted by law, liability is limited as stated in the service agreement.

Governing law

These terms are governed by the laws of Malaysia. Disputes are subject to the courts of Malaysia unless an applicable agreement states otherwise.

Contact details

Index Syncpoint, Sime UEP Industrial Park, UEP, 47600 Subang Jaya, Selangor, Malaysia · +60 3-8024 7634